Is your business screaming or whispering ??

Is your business screaming or whispering ??

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There are endless quotes and meme’s related to “Important Things”. Some highlight that those items of importance are not really things, while others focus more on the available time for “Important Things”. It has been said “Important Things Whisper, Urgent Things Scream”.   While the exact origin of this quote was not easily identifiable, it has important correlation to business life. Over the past decade, companies have taken on buzz words like “Customer Centric” or “Customer Focused” as part of their core philosophy. Unfortunately, this has given far too many companies a reactionary work environment rather than one that focuses on meeting the needs of the customer and providing growth for the shareholders. (more…)
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Unexpected Changes

Unexpected Changes

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Living in southern Michigan comes with an inherent amount of uncertainty when it comes to weather patterns. Being bordered on three sides by large bodies of water tends to make weather difficult to forecast and makes our forecasts and ever-changing event. The adage of “If you don’t like the weather, wait 10 minutes” can be a reality in this region of the world. (more…)
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